Gaming should be a source of entertainment, not stress. 1xbe believes responsible gaming is essential to a truly enjoyable experience. Use our tools, guides, and support resources to keep yourself protected.
Core Protection Measures
Below are the six core pillars of 1xbe's responsible gaming program.
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and increasing them requires a 7-day waiting period.
Decide in advance how long you'll play in a single session. You'll receive an automatic alert when your time is up. Taking conscious breaks is the first step toward responsible gaming.
If you feel you need a break, you can exclude yourself from the platform for a set period. Self-exclusion options range from 7 days up to 5 years.
Opening an account is strictly prohibited for anyone under 18. Age verification is mandatory as part of the KYC process — we make no compromises when it comes to protecting minors.
Enable automatic session closure once you've lost a set amount. This reduces the risk of losing more than you intended in the heat of the moment.
Our trained support team is available 24/7, every day of the week. Reach us via live chat for any issue — you'll receive help, not judgment.
1xbe treats responsible gaming not just as policy, but as a genuine commitment. Your wellbeing and enjoyment always come first.
Responsible gaming means enjoying gaming as a form of entertainment — not as a solution to financial problems or a way to escape your emotions. 1xbe believes gaming is only truly enjoyable when it's done consciously and within healthy limits.
The core principles of responsible gaming are: knowing and sticking to your budget, setting time limits, not letting fear of losing or desire to win push you too far, and never letting gaming take priority over other areas of your life. Keeping these four principles in mind is what makes gaming a genuinely enjoyable experience.
Responsible gaming at 1xbe is more than a set of rules — it's a culture. We want every user to become a mindful, self-aware player. That's why our platform provides a variety of tools, resources, and direct support.
Remember — winning is never guaranteed in gaming. Only play with money you can afford to lose without it affecting your daily life.
Gaming addiction doesn't happen overnight — it builds gradually. That's why it's important to stay alert early on. If you notice any of the signs below in yourself, take them seriously.
If you recognize two or more of the above signs in yourself, contact our support team immediately or activate self-exclusion. Early action is always the most effective.
1xbe offers a range of effective tools to keep users safe. All of these tools can be managed directly from your account settings.
Set daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a 7-day cooling-off period.
Set how long you want to play in a session. When the time is up, you'll get a reminder and the session will end automatically.
Once you've lost a set amount, your account will lock automatically. This is highly effective at breaking the cycle of chasing losses on impulse.
Take a temporary break lasting anywhere from 1 day to 6 weeks. You will not be able to log in to your account during this time. It's a highly effective way to clear your head.
For a long-term break, choose self-exclusion for anywhere between 6 months and 5 years. Your account will be completely inactive during this period.
If you don't want to receive bonus offers or promotional messages, turn them off in your settings. This helps reduce unnecessary temptation.
Experienced players consistently follow a set of core principles that keep their gaming experience positive. Keeping these tips in mind makes responsible gaming much easier.
Before you start playing, decide on the maximum amount in BDT you're willing to spend that day. If you hit that limit, stop for the day — there will always be another chance to win tomorrow.
Set a timer before you start gaming. When it goes off, take a break without exception. Long sessions impair your ability to make good decisions.
Don't increase your bets in the heat of the moment after a big loss or win. If your emotions are running high, stop playing for the day.
"Chasing losses" is one of the most dangerous habits in gaming. Remember — every bet is independent and has no connection to your previous losses.
Gaming is entertainment, not a source of income. Keeping that mindset helps you avoid a lot of problems.
Take at least a 10–15 minute break every hour. Get up, walk around, drink some water — keep both your body and mind refreshed.
Hiding your gaming from the people close to you only makes things worse. Have an open conversation and seek help when you need it.
Ask yourself the questions below. If you answer "yes" to two or more, it's time to reach out to us.
Have you gone over your gaming budget in the past month?
Have you kept coming back to try to recover money you've lost?
Has gaming caused arguments with family or friends?
Do you feel restless or irritable when you can't game?
Are you spending less time on work, sleep, or family because of gaming?
Have you taken on debt or used your savings to fund gaming?
If two or more answers are "Yes", contact our support team now or activate self-exclusion. Asking for help takes courage.
1xbe strictly prohibits registration and gaming by anyone under 18. We use multi-layer verification to protect minors.
You don't have to face a gaming problem alone. Beyond 1xbe's own support, many external organizations are ready to help.
Seeking help is not a sign of weakness — it takes real courage. 1xbe is always here for you.
Gaming on 1xbe is about more than just winning — it's a safe, trustworthy, and enjoyable experience.